bd330: Privacy Policy
Last updated: 14 November 2026
This Privacy Policy explains how bd330 collects, uses, stores, and shares your personal information when you use our website, mobile app, or any service we provide. Please read it carefully. By registering or placing a bet, you agree to the practices described here.
What Data We Collect
We only collect information that is necessary to run your account safely and comply with responsible gaming requirements. The main categories are listed below.
Information you give us directly
- Full name, date of birth, and nationality (required at registration)
- Mobile number linked to your bKash, Nagad, Rocket, or Upay account
- Username and password (we store a hashed version only)
- Identity document details when you submit a National ID Card (NID), passport, or driving licence before your first withdrawal
- Any messages you send to Live Chat or our support team
Information collected automatically
- Device type, operating system version, and browser
- IP address and approximate location (city level)
- Pages visited, session duration, and in-game events
- Deposit and withdrawal timestamps and amounts
How We Use Your Data
Your data serves specific, limited purposes. We do not sell personal information to third-party marketers.
| Purpose | Legal Basis |
|---|---|
| Creating and managing your bd330 account | Contract performance |
| Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay | Contract performance |
| Age and identity checks before first withdrawal | Legal obligation |
| Detecting fraud, money laundering, and bonus abuse | Legal obligation / Legitimate interest |
| Sending account alerts (deposit confirmed, withdrawal sent) | Contract performance |
| Sending promotional messages about bonuses or new games | Consent (you can opt out at any time) |
| Improving site performance and game recommendations | Legitimate interest |
| Responsible gaming monitoring (unusual session length, large losses) | Legal obligation / Legitimate interest |
Payment & Transaction Data
When you deposit or withdraw, we record the mobile wallet number, transaction reference, amount in BDT, and timestamp. We do not store your full wallet PIN or one-time passwords. All payment gateway communications are encrypted. Minimum deposit is ৳150; minimum withdrawal is ৳1,500. Transaction records are retained for a minimum of five years to satisfy financial-compliance requirements.
Cookies and Tracking
We use cookies and similar technologies to keep you logged in, remember your language preference, and understand how players navigate the site. Here is a summary of what we use:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential session cookies | Keep you logged in, protect against CSRF attacks | No – required for the site to work |
| Preference cookies | Remember your chosen game filters and display settings | Yes – clear browser cookies |
| Analytics cookies | Measure page-load speed and identify broken flows | Yes – contact Live Chat |
| Marketing / referral cookies | Track which promotion brought you to bd330 | Yes – contact Live Chat |
Clearing your browser cookies will log you out of your account. Essential cookies cannot be disabled without affecting functionality.
Who We Share Data With
We share the minimum amount of data needed. Recipients fall into these categories:
- Payment processors – bKash, Nagad, Rocket, and Upay receive transaction details to complete transfers.
- Game providers – Pragmatic Play, KA Gaming, Red Tiger, PG Soft, Spribe, and Ezugi receive a session token so games can load. They do not receive your name or wallet number.
- Identity verification – Your NID or passport image is reviewed by our compliance team and stored on encrypted servers. It is not passed to game providers.
- Legal and regulatory authorities – We may be required to disclose account data to respond to a lawful request from a competent authority.
- Fraud-prevention services – We use automated tools to flag suspicious activity. These tools process IP address and behavioural signals.
We do not sell, rent, or trade your personal data with any other party.
How Long We Keep Your Data
Active account records are kept for as long as your account remains open. If you close your account, we keep transaction and identity records for a minimum of five years to meet financial-compliance obligations. After that period, data is deleted or anonymised. Live Chat conversation logs are kept for 12 months.
Your Rights as a Player
You have the following rights regarding the personal data we hold about you:
- Access – Request a copy of the data we hold about you.
- Correction – Ask us to fix inaccurate or incomplete information.
- Deletion – Request deletion of your data, subject to our legal retention obligations (see above).
- Restriction – Ask us to pause processing your data while a complaint is resolved.
- Portability – Receive your account data in a machine-readable format.
- Objection – Object to processing based on legitimate interest, including direct marketing.
- Withdraw consent – Opt out of promotional messages at any time by contacting Live Chat.
How bd330 Protects Your Data
All data in transit is encrypted using TLS 1.2 or higher. Passwords are hashed with bcrypt before storage. Payment credentials are never stored on our servers. Access to player data is restricted to staff with a documented need and is logged. We conduct regular internal security reviews, and our payment infrastructure undergoes periodic third-party audits.
No online service can guarantee absolute security. If you suspect your bd330 account has been accessed without your permission, contact Live Chat immediately and change your password.
Players Under 18
Our services are strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has registered, please contact us via Live Chat so we can close the account and delete the associated data promptly. We use date-of-birth checks at registration and document checks before first withdrawal to enforce this policy.
Updates to This Policy
We may update this Privacy Policy when our services change or when legal requirements are revised. The "Last updated" date at the top of the page will reflect any changes. If a change materially affects how we use your data, we will notify you via account notification or Live Chat message before the change takes effect. Continued use of bd330 after the effective date counts as acceptance of the updated policy.
How to Reach Us
If you have a question about this policy or want to exercise one of your data rights, the fastest way to reach us is through 24/7 Live Chat on the bd330 website or app. Our support team can escalate data-related requests to the compliance team on your behalf.